Shipping Policy

Shipping Destinations

Wicked Ink currently ships within the United States only.

Free Standard U.S. Shipping

We offer free standard U.S. shipping on orders totaling $75 or more after discounts and before taxes.

The free-shipping rate is applied automatically at checkout. Orders under $75 are charged the available shipping rate shown during checkout.

Made-to-Order Processing

Every Wicked Ink item is made to order.

Please allow 3–7 business days for production before your order ships. Business days do not include weekends or holidays.

Processing time is separate from the shipping carrier’s delivery time.

Production Delays

Most Wicked Ink orders ship within 3–7 business days after purchase. During periods of unusually high order volume, holidays, equipment interruptions, supply shortages, or other production delays, processing may take longer.

If a significant delay affects your order, we will contact you using the email address provided at checkout.

Estimated Delivery

Delivery estimates begin after your order has completed production and has been transferred to the shipping carrier.

Delivery time depends on the shipping service selected at checkout and the destination. Carrier delays caused by weather, holidays, high shipping volume, service disruptions, or other circumstances outside Wicked Ink’s control may affect delivery estimates.

Estimated delivery dates are not guaranteed.

Tracking Information

Tracking information will be emailed to the address provided at checkout once your order ships.

Please allow up to 24 hours for tracking updates to appear after receiving your shipping confirmation.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact us as soon as possible at support@wickedinkshop.com. Address changes are not guaranteed after production has started or the order has shipped.

Wicked Ink is not responsible for packages delivered to an incorrect address entered by the customer during checkout.

Lost Packages

If tracking has not updated for 7 business days, or your package has passed the carrier’s estimated delivery date, contact us at support@wickedinkshop.com.

If tracking shows that your package was delivered but you cannot locate it, please first check with:

• Household members
• Neighbors
• Your building office or mailroom
• The shipping carrier

Wicked Ink will assist with a carrier claim when appropriate. A replacement or refund may be issued after the shipping carrier confirms that the package is lost.

Wicked Ink is not responsible for packages lost because of an incorrect or incomplete address provided during checkout.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@wickedinkshop.com.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item
• Photos of the packaging, when applicable

We will review the claim and provide the appropriate next steps.

Returned or Refused Packages

Orders returned because of an incorrect or incomplete address, refusal of delivery, or failure to collect the package may require an additional shipping charge before they can be resent.

Original shipping charges are not refundable when a package is returned because of an address error, refused delivery, or failure to collect the shipment.

Contact

For shipping questions, contact:

Wicked Ink
support@wickedinkshop.com

We aim to respond within 1–2 business days.